DONG Energy's ambition is for a customer to experience, on average, power failure of no more than 35 minutes per year, and we continuously invest in securing a high reliability of supply. This ensures stable energy to both private and business customers.
We increase the reliability of supply
We've completed the cable laying of 4,000km of low-voltage lines; a project which was initiated in 2003. The value of this investment became clear during the storm of October 2013 where significantly fewer customers experienced power failure than during the storms of 1999 and 2005.
In 2013, DONG Energy started the cable laying of overhead lines in the high-voltage grid – the so-called 50kV grid. With a total investment over the next six to seven years of nearly DKK 500 million, this project is one of the major infrastructure projects in Distribution & Customer Solutions. It meets a political desire to strengthen the reliability of supply for the benefit of the customers, and that the overhead lines will disappear is an aesthetic advantage in several picturesque areas.
There's still DKK 250 million for another cable laying project from 2016 to 2026 and relocation of cables for DKK 400 mio. for the period 2017-2019.