In order to ensure that DONG Energy can receive an invoice and undertake punctual payment, all invoices to DONG Energy must clearly state:

• To which legal entity of the DONG Energy Group the invoice is issued. It is important that the invoice is addressed to the right legal entity. An updated list of the legal entities, billing addresses, delivery addresses and CBR and EAN numbers of the DONG Energy Group can be found in the menu to the right
• Purchase order number must appear as customer reference and in the format stated in the purchase order. DONG Energy’s purchase order numbers consist of 10 digits and begin with the number 4. (There may be a few exceptions where the purchase order numbers consist of 5 digits)
  • In case the purchase order number is missing, the e-mail address of the requisitioner must appear from the invoice. The format for DONG Energy’s employees is: [initials@dongenergy.xx] – the initials consist of 5 letters 
• The delivery address to which the goods or services have been delivered.

In addition to the above, all invoices issued to DONG Energy must comply with the following invoice content and layout:

• All invoices for DONG Energy must be issued in English – alternatively in Danish
• The company name, address and CBR number must appear from the invoice
• The invoice must contain invoice number and invoice date
• The invoice must contain delivery date
• The quantity and nature of the delivered goods/scope and nature of the delivered services must appear from the invoice
• Amount of payment and currency (ISO code) must appear from the invoice
• In case invoices are issued in another currency than DKK or EUR, the exchange rate or VAT amount in DKK must appear from the invoice
• Bank account number and IBAN number or SWIFT code must appear from the invoice
• VAT basis, VAT rate and VAT amount must appear from the invoice
• As regards suppliers from other EU countries, which bill excluding VAT (reverse charge), the joint registration VAT number (DK36213728) must appear from the invoice
• Invoices forwarded in paper format must be in a readable format (not handwritten) as well as of a layout that can be scanned without background pictures or other elements that may impair scanning.
  If an invoice does not comply with the above mentioned requirements, DONG Energy reserves the right to reject the invoice and return the invoice to the supplier.