Quality, Safety, and Environmental (QSE) Strategy

We place a high priority on promoting quality, safety, and environmental responsibility and try to further these causes in everything we do.

Here are some specifics:

Customers

  • Follow up on customer requirements, preferences, queries, and satisfaction to improve the quality of our products and services
  • Advise on how to safely, efficiently, and eco-responsibly use our products, technology, and equipment


Employees

  • Motivate, educate, and train employees and managers to focus on quality, safety, and the environment as an integral part of their work
  • Maintain an OSH organization that enthusiastically and effectively improves occupational safety and health
  • Involve our employees in setting goals and in discussing the results
  • Encourage employees to suggest improvements


Impact

  • Assess our workplaces on an ongoing basis to improve the physical and psychological working environment
  • Continuously reduce our emissions, as well as reduce and reuse waste and residual products


Emergency response

  • Maintain a coordinated emergency response system and optimise it through regular exercises

External suppliers and partners

  • Adjust the requirements we make on our external suppliers’ management systems and performance, according to the associated order fulfilment hazards
  • Educate our external suppliers and partners about our policy and attitudes and take steps to follow up on conduct, performance, and reporting

Ongoing improvements

  • Draft specific targets, goals, and action plans
  • Record, analyse, and evaluate performance
  • Benchmark results with relevant sectors and companies
  • Document, analyse, and evaluate relevant experience and undesirable incidents (including near-miss incidents and observations)
  • Continuously optimise management systems relating to quality, safety, and the environment by analysing performance; correcting and preventing action; and through audits and management evaluations


Legislation, plants, and equipment

  • Continuously identify and incorporate official requirements in every activity involving our existing and newly constructed plants and modified facilities
  • Assess the best available technology (BAT) and best practises


Communication

  • Conduct an ongoing dialogue with authorities and NGOs
  • Report annually on quality, safety, and the environmental goals
  • Inform neighbours and other local stakeholders about the effects of our activities relating to safety, emergency response, and the environment;
  • Record, analyse and follow up on relevant queries from stakeholders
  • Continually inform management and employees of our quality, safety, environmental goals and achievements
  • Share knowledge and work together with sector organizations and other similar enterprises regarding results and best practises